At Leaf & Latch, we keep things simple, secure, and stress-free when it comes to payment. Here’s everything you need to know before checking out with one of our digital or physical planty goods.
Accepted Payment Methods
We currently accept the following secure payment options at checkout:
Major credit & debit cards (Visa, Mastercard, American Express, Discover)
Shop Pay
PayPal
Google Pay
Apple Pay (when available via your device)
All transactions are processed in USD (U.S. Dollars).
Secure Payment Processing
All payments are processed through encrypted, PCI-compliant platforms (such as Shopify Payments, Stripe, or PayPal). Your payment information is never stored on our servers and is only used to complete your purchase.
We take your privacy and data security seriously—just like we take our monstera watering schedule.
When You’re Charged
You’ll be charged in full at the time of purchase, regardless of whether you’re purchasing:
A digital download (delivered instantly)
A physical product (made to order and shipped through our partner Printify)
We do not offer partial payment, holds or delayed billing.
Payment Issues or Errors
If your payment is declined:
Double-check your card details, billing zip code, or payment app settings
Orders will not be processed until full payment is received.
Fraud Prevention & Order Review
We reserve the right to cancel or refund any order flagged for suspicious activity, duplicate purchases, or confirmed payment errors. This helps keep our shop secure and ensures a fair experience for every customer.
Chargebacks
Please contact us directly before initiating a chargeback—we’re real people, and we’re more than happy to help resolve any issues. Unauthorized chargebacks may result in revoked access to Leaf & Latch products or services.
Final Note
By placing an order on our site, you agree to these payment terms. As a small business rooted in creativity, your support helps us grow—and we’re honored to be part of your planner-loving, leafy journey.
We’re Here to Help—Then Get You Back to the Fun
If your questions are still leafing around in your head, we’ve got you. Our inbox is always open, and we’re happy to help with anything from refunds to planner picks.
But if everything’s clear and you’re feeling ready—let’s get you back to where the real magic grows: digital planners, juicy stickers, and plant-powered joy.
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