Social Media Policy

Last updated: May 14, 2025

Our digital jungle isn’t just for shopping—it’s a space for creativity, connection, and cozy chaos coordination. This policy outlines how we use social media, what’s cool (and not-so-cool), and how you can interact with Leaf & Latch online.

Where to Find Us

We currently hang out on:

We use social media to share:

  • Product launches and digital freebies
  • Planner inspo, journaling ideas, and digital planning hacks
  • Behind-the-scenes planty chaos
  • Creative collaborations and giveaways
  • Community shoutouts, reviews, and feedback

Commenting & Interacting

We welcome and encourage:

  • Questions about products
  • Comments on posts and stories
  • Sharing your planner spreads or sticker setups
  • Tagging us in your posts
  • Friendly DMs for customer support or collab chats

We do not allow:

  • Hateful, racist, or discriminatory language
  • Spammy self-promotion on unrelated posts
  • Uncredited reposts of our work
  • Trolling, harassment, or negativity toward us or other users
  • Repeated attempts to solicit collabs without context

We reserve the right to delete comments and block accounts that violate these boundaries. This includes spam bots and brand impersonators.

Sharing Our Content

We LOVE when you share our products—thank you!

Please tag us @leafandlatch when using our digital planners, stickers, or freebies on your feed, reels, or stories. When reposting our original content (posts, graphics, or quotes), credit is required.

You may not:

  • Download and repost our content as your own
  • Recreate our designs or branding without permission
  • Use our visuals in your own shop, ads, or templates

Collaborations & Community

We’re all about collaboration over competition!

If you're a content creator, digital artist, influencer, or brand looking to partner, check out our:

DMs are always open, but we recommend using the forms on our site to ensure we don’t miss your message!

Support Requests

Need help with your order or a digital file?

Please don’t rely solely on DMs. Instead, email us at leafandlatch.studio@gmail.com so we can resolve it officially and quickly.

Final Reminder

Our community is rooted in kindness, creativity, and growth. Let’s keep our digital jungle respectful, inclusive, and full of good vibes.

We’re Here to Help—Then Get You Back to the Fun

If your questions are still leafing around in your head, we’ve got you. Our inbox is always open, and we’re happy to help with anything from refunds to planner picks.

But if everything’s clear and you’re feeling ready—let’s get you back to where the real magic grows: digital planners, juicy stickers, and plant-powered joy.

Shop Leaf & LatchContact Us