Jungle Law - Our Policies

At Leaf & Latch, we keep things cozy, creative, and legally clear.

This page is your one-stop leafy guide to how we operate—from refunds and shipping to social media vibes and your digital privacy rights.

Don’t worry—no jungle jargon here, just transparency and trust. 🌱

Have questions? Reach out to us anytime at leafandlatch.studio@gmail.com

Money doesn’t grow on trees, so here’s how we handle yours. From refunds to shipping, these policies cover what happens when you shop our leafy shelves.

Purchase Policies

Return & Refund Policy

We’re a digital-first brand, which means most of our products are instant downloads—and all digital sales are final. But don’t worry, if you’ve got a problem with a file or received a damaged physical item, we’ve got your back.

👉 Read the full Return & Refund Policy

Shipping & Delivery Policy

Instant downloads are delivered straight to your inbox. Physical products like stickers or magnets are printed on demand and ship within a week. Here’s what to expect from your leafy mail.

👉 Read the full Shipping & Delivery Policy

Payment Terms & Conditions

We accept all major cards and secure payments through trusted processors. Orders won’t be processed until payment is received. It’s all pretty standard, but the details are here if you want them.

👉 Read the full Payment Terms & Conditions

Terms of Sale

Every purchase through Leaf & Latch agrees to our digital delivery model, license terms, and refund policy. It’s the legal soil that helps our little shop grow.

👉 Read the full Terms of Sale

We’re plant people, not creepers. Here’s how we handle your info—with transparency, encryption, and absolutely no selling your data to shady jungle creatures.

Privacy & Data Use Policies

Privacy Policy

We take your privacy seriously—like, jungle-vibes-and-no-creepy-tracking seriously. We only collect what we need to deliver your order and make your experience smoother. You can request access to or deletion of your data at any time.

👉 Read the full Privacy Policy

Cookie Policy

These cookies aren’t the edible kind, but they do help us remember your preferences and personalize your visit. You can adjust or disable cookies anytime in your browser settings.

👉 Read the full Cookie Policy

Data Processing Agreement

For our customers in the EU and California, we’ve got your GDPR and CCPA rights covered. Learn how we handle your info and how to request changes or removals.

👉 Read the full Data Processing Agreement

Security Policy

We use secure platforms (like Shopify, Stripe, and PayPal) to protect your payment and account info. Your data is encrypted and never sold.

👉 Read the full Security Policy

We believe planning should be for everyone—and that creativity deserves protection. These policies cover access, copyright, and the legal soil that helps Leaf & Latch grow.

Accessibility & Legal Notices

Copyright Notice

Our products, designs, and leafy language are protected under copyright law. Please don’t reuse or resell our work without permission — that’s not very plant-parent of you.

👉 Read the full Copyright Notice

Accessibility Statement

Everyone deserves access to the planty life. We're working to make our site friendly to all users, and if something isn't accessible to you, we genuinely want to fix it.

👉 Read the full Accessibility Statement

Intellectual Property Policy

From sticker designs to planner templates, we guard our creative canopy with love. Learn what’s protected and how to report potential violations.

👉 Read the full Intellectual Property Policy

Whether we’re sliding into your inbox or swapping tips on socials, this is how we stay connected while keeping our digital jungle safe, fun, and troll-free.

Communication & Community

Email Marketing Compliance

We only email you if you’ve opted in—whether that’s through signing up, checking out, or grabbing a freebie. You’ll never get spammed or stalked, and you can unsubscribe at any time (though we’ll miss you).

👉 Read the full Email Marketing Policy

Social Media Policy

We’re all about leafy love, not drama. Our social channels are meant to inspire, uplift, and get weird in the best way. We reserve the right to delete hateful comments or block anyone acting shady.

👉 Read the full Social Media Policy

Complaints & Dispute Resolution

We’re human. Things happen. If something’s off, email us directly and we’ll do our best to resolve it quickly and fairly. No courtroom vines required.

👉 Read the full Complaints & Dispute Policy

We’re Here to Help—Then Get You Back to the Fun

If your questions are still leafing around in your head, we’ve got you. Our inbox is always open, and we’re happy to help with anything from refunds to planner picks.

But if everything’s clear and you’re feeling ready—let’s get you back to where the real magic grows: digital planners, juicy stickers, and plant-powered joy.